Shipping policy
Shipping Policy
Thank you for choosing Frank Wreaths. Every wreath we sell is made to order and available as a pre-order item. We do not keep pre-made inventory on our shelves. Each wreath is handcrafted specifically for you after your order is placed, ensuring every piece receives the time and attention it deserves.
Pre-Order Production
All orders are considered pre-orders. Once your order is placed, we begin handcrafting your wreath from start to finish. Please allow approximately 7 days for production. Because every wreath is handmade, production times may vary slightly depending on current order volume, but we always work hard to complete each order as quickly as possible without sacrificing quality.
Shipping Time
After your wreath has been completed, it will be carefully packaged and shipped. Please allow 7–14 business days for delivery, depending on your location and the shipping carrier.
Order Tracking
Once your pre-order has been shipped, you will receive a shipping confirmation email with tracking information (when available) so you can follow your package until it arrives.
Shipping Delays
While we strive to meet our estimated timelines, shipping delays can occasionally occur due to circumstances outside of our control, including:
- Weather conditions
- Holiday shipping volume
- Carrier delays
- Incorrect shipping information
- Other unforeseen circumstances
We appreciate your patience and understanding should any unexpected delays occur.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase. Frank Wreaths is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided during checkout.
Questions
If you have any questions about your pre-order or shipping, we're always happy to help.
Email: frankwreaths1@outlook.com
Thank you for supporting Frank Wreaths. Your purchase supports a small handmade business, and we truly appreciate your patience while we carefully create a one-of-a-kind wreath just for you.